Debit Card

Change Debit Card PIN
Simply call the number on the back of the card, first activate the card, and then listen for the prompt to select your PIN. Once those steps are complete th...
Thu, 18 Jun, 2020 at 10:51 AM
Debit Card (Pending vs Posted Charge)
If the charge is pending, we do not have authorization to block the transaction. Once the transaction has posted, you may complete the "Fraudulent Use ...
Wed, 17 Jun, 2020 at 9:23 AM
Debit Card Blocked
Due to possible suspected fraud your debit card may have been blocked.  You can call Visa Fraud at 1-866-361-3865 to determine if they still have an open ca...
Wed, 17 Jun, 2020 at 9:08 AM
Debit Card Dispute (Non-Fraud)
If you have previously participated or authorized this merchant to debit your account, we suggest that you first reach out to the merchant to rectify the tr...
Fri, 10 Jul, 2020 at 10:09 AM
Debit Card Fraud
Report your card as compromised by calling 1.866.830.0832.   Please login to Online Banking to complete the "Fraudulent Use of Debit or ATM Card&qu...
Fri, 10 Jul, 2020 at 10:04 AM
Debit Card PIN Activation Prompt
After you activate the card you have to listen to the prompt for further details to create the PIN.
Fri, 10 Jul, 2020 at 9:58 AM
Debit Card Travel Notice
Please contact is at 1.800.548.5465 to speak with a representative. 
Thu, 18 Jun, 2020 at 10:02 AM
Lost Debit Card
I am sorry to hear that you have misplaced your card.  Please call 1.866.830.0832 to report your card lost and to cancel it. Once done, your new card will b...
Fri, 10 Jul, 2020 at 10:00 AM